If you want to get in touch, you can contact us using the form at the bottom of this page. Please read through the following before contacting us:
Self-referrals:
If you are struggling and need our help, please fill in the below form and make sure you include as much detail as you are willing to share. This will enable us to reduce the time it takes us to offer support.
For self-referrals our aim is to respond to your email within 24 business hours; during busy periods this may take slightly longer. If you haven’t had a response within 5 business days, please email info@poetsin.com referring your initial contact. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
Want to know what we do with your data before pressing submit on the contact form? Click here to view our privacy notice.
Business Enquiries & Requests:
If you are an organisation that would like partner, sponsor, or find out how you can refer your clients to our service, please fill in the form and ensure you type in the comment box “Business Request” at the top of your message. Please ensure you provide as much detail as possible to allow us to respond to your enquiry as swiftly as possible. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
We aim to respond to your enquiry or request within 48 business hours, however, during busy periods, this may take longer. If you haven’t heard back from us within 5 business days, please follow up via email to info@poetsin.com referring your initial contact.
NHS & Other Public Services:
If you are from a public service such as the NHS, Social Care, Police, Probation, or a school, college or university, please fill in the contact form telling us which agency you are from a provide a message about the purpose of your contact. We aim to respond to your enquiry within 24 business hours, however, during busy periods, this may take longer. If you haven’t heard back from us within 5 business days, please follow up via email to info@poetsin.com referring your initial contact. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
Media Requests:
If you have a media request, please include “media request” within the body of your message. For urgent and time-sensitive requests, please make sure you include this information within the body of your message. For urgent requests, we aim to respond within 24 hours. For non-urgent requests, we aim to respond within 48 business hours. If you media request requires an immediate response, please contact us via phone. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
Blog Contributor Requests
If you would like to contribute to our blog, we aim to respond to your contact within 5 business days. During busy periods, this may be longer. If you haven’t heard from us within 10 business days, please email info@poetsin.com referencing your initial contact.
Please note that we will not accept blogs that have the sole purpose of advertising. We have strict guidelines on the content we will accept and publish on the website, and will not endorse products or services within guest blogs. These blogs will automatically be rejected.
We receive a lot of blog requests and endeavour to publish as many as possible to give all relevant blogs a platform in which to be heard, however, there may be a wait from accepting to publishing – please do not chase on dates unless you have been given an approximate date. Whilst we aim to publish as many guest blog requests as possible, there are occasions where we are not able.
If you want to get in touch, you can contact us using the form at the bottom of this page. Please read through the following before contacting us:
Self-referrals:
If you are struggling and need our help, please fill in the below form and make sure you include as much detail as you are willing to share. This will enable us to reduce the time it takes us to offer support.
For self-referrals our aim is to respond to your email within 24 business hours; during busy periods this may take slightly longer. If you haven’t had a response within 5 business days, please email info@poetsin.com referring your initial contact. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
Want to know what we do with your data before pressing submit on the contact form? Click here to view our privacy notice.
Business Enquiries & Requests:
If you are an organisation that would like partner, sponsor, or find out how you can refer your clients to our service, please fill in the form and ensure you type in the comment box “Business Request” at the top of your message. Please ensure you provide as much detail as possible to allow us to respond to your enquiry as swiftly as possible. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
We aim to respond to your enquiry or request within 48 business hours, however, during busy periods, this may take longer. If you haven’t heard back from us within 5 business days, please follow up via email to info@poetsin.com referring your initial contact.
NHS & Other Public Services:
If you are from a public service such as the NHS, Social Care, Police, Probation, or a school, college or university, please fill in the contact form telling us which agency you are from a provide a message about the purpose of your contact. We aim to respond to your enquiry within 24 business hours, however, during busy periods, this may take longer. If you haven’t heard back from us within 5 business days, please follow up via email to info@poetsin.com referring your initial contact. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
Media Requests:
If you have a media request, please include “media request” within the body of your message. For urgent and time-sensitive requests, please make sure you include this information within the body of your message. For urgent requests, we aim to respond within 24 hours. For non-urgent requests, we aim to respond within 48 business hours. If you media request requires an immediate response, please contact us via phone. Please ensure you type in your email correctly as we will not be able to respond to contact that provides the wrong email.
Blog Contributor Requests
If you would like to contribute to our blog, we aim to respond to your contact within 5 business days. During busy periods, this may be longer. If you haven’t heard from us within 10 business days, please email info@poetsin.com referencing your initial contact.
Please note that we will not accept blogs that have the sole purpose of advertising. We have strict guidelines on the content we will accept and publish on the website, and will not endorse products or services within guest blogs. These blogs will automatically be rejected.
We receive a lot of blog requests and endeavour to publish as many as possible to give all relevant blogs a platform in which to be heard, however, there may be a wait from accepting to publishing – please do not chase on dates unless you have been given an approximate date. Whilst we aim to publish as many guest blog requests as possible, there are occasions where we are not able.